Welcome to Warren Henry INFINITI’s service department in Miami. We have certified technicians to tackle any problems with your vehicles and quickly fix them with ease. Be it an oil change, tire rotation or brake inspection; you’ll get quality auto maintenance at our Miami INFINITI dealership. We are well-known for our friendly and experienced staff. For hassle-free, timely, and efficient auto maintenance, visit our service department in Miami. To schedule an appointment, contact us at (305) 653-6382 or use our online scheduler below!
As a truly full service INFINITI dealership here in North Miami, we not only help our Miami area customers find the new/used sedans, crossovers, and SUVs of their dreams; but we also help keep them running like new for years to come at our service center. Let’s take a look at all the reasons why you should trust your INFINITI to our dealership.
Firstly, our dealership has a team of factory-trained, expert level technicians, as well as Master Technicians, all trained specifically on INFINTI models. You can schedule service right here on our website, and we even offer a huge range of monthly rotating service specials on here as well, so no matter what type of work your INFINITI needs, you’ll be able to get it. While we efficiently work on your INFINITI, we offer a comfortable customer lounge for you to wait in with TV, free WiFi, tea, and coffee, and we even offer a number of services like inspections and car washes completely free! And we have a complimentary loaner car service as well.
New car dealerships have access to bulletins with the latest updates about repairing the vehicles, including service recalls and safety issues. If you are a dealership’s customer, you might also receive information via mail or email about your vehicle.
Dealerships invest substantial time and resources in continuing education and training. Technicians often travel to classes out of town and are frequently tested on the latest technology. Technicians are also trained to work on specific makes and models – depending on the franchises that their store offers. Today’s vehicles are so complex, it is impossible to be up to speed on every make and model that is available in the marketplace. No one knows an INFINITI like an INFINITI technician.
Franchise car dealerships have much more sophisticated diagnostic equipment. Dealers invest time in training and the right equipment – tools, hardware, software and computer equipment so the repairs are done correctly. The dealership has a distinct advantage when it comes to state of the art equipment and tools.
Dealers use Original Equipment parts, which offer a standard of quality that is only available through the manufacturer. In many cases, aftermarket parts are inferior to OE parts. While they might be cheaper to purchase up front, lack of quality could cost you money in the long run.
Be careful that any work performed while your vehicle is under warranty doesn’t void the warranty. New car dealerships offer repairs for free if the car is still under warranty. Repairs and parts can also be backed up with a warranty depending on each circumstance. Dealers offer extended warranties for both new and used vehicles, which offers greater peace of mind. Manufacturer backed extended warranties make servicing your car easier because the work can be honored at dealers nationwide.
The dealership is also much larger, with a greater number of service bays, technicians and a larger customer lounge / waiting area. This can often translate to faster service. The experience of visiting a dealership can be enjoyable because of a clean, well maintained environment, clean bathrooms, snacks, beverages, fresh coffee, cable television, wi-fi lounge, current periodicals and more. A franchise dealer will also offer a shuttle service or loaner vehicle if you plan to leave your vehicle for an extended period of time.
Price is a common misconception. Dealerships are as competitive as ever on oil changes, batteries, brakes, tires and other common repairs. We have done mystery shopper projects and the results indicate that the new car dealer provides a tremendous value. For example, dealerships make sure to measure tire tread depth, offer multi-point inspections and up-front pricing.
For a variety of reasons, car dealerships are as eager as ever to make sure each customer is 100% Satisfied. First, it’s good business. No dealership wants to lose a customer because of a bad service experience. Second, new car dealers are required by the manufacturer to maintain a standard of excellence when it comes to customer satisfaction. Customers receive surveys to measure their level of satisfaction and the dealership is very aware of the survey results. This awareness translates back to the service managers, advisors and technicians, who are all responsible for maintaining a high level of customer satisfaction.
Ask your roadside assistance associate for details.
Warren Henry INFINITI
2300 NE 151st Street, North Miami, FL 33181