As a small business, we work hard every day at Warren Henry INFINITI to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
Check Out Our Great Deals
I brought my vehicle in for scheduled maintenance. Meital Stark was very professional, courteous & knowledgeable. She kept me informed of the progress the entire time.
Muy buena atencion,muy tratable y responsable el senor Reinaldo.Muy atento a cada detalle y recibi de su parte respuestas a los servicios. Estoy muy satisfecha con su atencion.Gracias.
Muy buena atención y excelente servicio, muy buen trabajo del señor Reinaldo Lauzurique,el tiempo de espera es mucho menor ahora y muy buena atención al cliente.
I love working with everyone there from sales to service. They all have been professional, courteous and thorough. Gerald H in Service is the best!
I am very satisfied with the service at Warren Henry.Meital the consultant is the best,she is knowledgeable and cares for her customers .The vehicle was ready as promised and was cleaned
Appointment Given same day and within one hour Car back Washed and Tidy Gerard Henry very professional Enjoyed myself in the showroom in the company of Nexum a salesman that updated me in the new Qx 60 Love the waiting area so appropriate foe a pleasant waiting time Plenty of coffee and tea variety of sitting areas All super clean and tidy
The workers are friendly and helpful.They are willing to help you find an affordable vehicle
I loved my experience! Everyone is so friendly and the coffee is GREAT! Give Ronaldo a raise for his legendary service.
Great pickup and delivery service. They did a great job servicing my car. They went over my car and fixed everything in a short amount time. Great service
Loved the service from Ronaldo. Great guy and very knowledgeable. GIVE THAT BROTHA A FAT A** RAISE!!!
Gerald Henry was amazing during the whole process. He exceeded my expectations in terms of customer service. I will definitely come back for service but also when I will have to buy a new car. I am a big INFINITI car/SUV fan. Keep the good work guys!
I would go back anytime to buy another car or truck they made my day
I’ve been very satisfied with there service always helpful and ready to do whatever it takes to go beyond what’s required. That’s why I keep coming back.
Meital Stark is the best. She always takes great care of us with all of our service needs and explains everything in user friendly terms.
Excellent service, very professional Gerald Henry is fantastic, my car was returned much cleaner and all service was performed as promised to every possible detail
This is the place to go if you are looking for exceptional service for your vehicle and for you as a customer. You are treated like Family the moment you walk in. The experience is opulent from the moment you drive up and the service team leave you with a sense of comfort in knowing that your vehicle is in good hands. Meital is absolutely amazing and so is Juan!!! I highly recommend Warren Henry for the purchase and service of your car.
Exceptional service , very professional and courteous , very clean facility, and very friendly attendants ,will definitely recommend warren Henry
Juan Obando, service consultant, is readily available to provide excellent customer service assistance even after hours when my car was broken down. I never have a complain. The staff is very professional and friendly. Thank you.
Service was done within budget and delivered when promised. They keep getting the job done...
despite the fact that car repairs can be unpleasant, the INFINITI staff is always willing to give me a great experience. My wait time was minimum in comparison to the work that was done on my vehicle. I would def recommend this facility
GREAT ! service department , customer service Karina, sales team Nexon Louis, perfect combination they always helping you and calling you for updates in your car with no cost . Prices are better than other dealers
Reinaldo Lauzuriqure was great. Very professional and knowledgeable about the cats and features. Great customer service skills. He was on point as far as the wait time and addressed any concerns I had.
Meital Stark, is my service rep and she is the best!!!! Great customer service amazing on how she is knowledgeable in explaining what’s needed and making sure I am happy and comfortable my overall experience with Meital Stark, and Warren Henry INFINITI awesome! awesome! awesome!!!!!
Excellent service. Oil change and tire rotation in one hour and my car was cleaned.
Amazing, Amazing, amazing experience, the entire staff was accommodating and attentive. Diego was on point.
It was a very easy transition from one car to the next. Salesman was fair and friendly and most of all honest.
Very courteous and accommodating crew/staff. Cheduked service appointments come with email reminders extremelybeasy tobchsnge/schedule service appointments. Parts staff is extremely knowledgeable. Never a surprise bill. Every thing is explained in great detail and approval obtained prior to completing work. Highly recommended.
Gearld Henry would get 20 Stars ⭐️ if it was such a thing! He’s been serving all my Cars for the last 7 Years. He the only Service Advisor that I deal with but I’m sure the others are good but not as Great as Gearld!
All of the service advisors are amazing. However, make sure the service technicians reset your windows after a battery change and they set a maintenance reminder in your car They always forget.
Ironically, my Dodge Durango literally broke down right in front of Warren Henry INFINITI. My sales consultant Andres, actually came out and helped me push my Durango into the parking lot. We talked and I drove home that same night with a leased 2019 QX60. Now I'm hooked on INFINITI for life. Purchased this new QX60 a few weeks ago and am loving it. Thanks INFINITI.
I have been dealing with Infinity since 1993, but has never came across anyone like Mr. Nexon Louis, he is very knowledgeable with any questions asked. please anyone that goes to Warren Henry at Biscayne and 151 Street, please asked for him to take care of you. He went beyond to assist me and very patience. Extremely professional. Always very pleasant. just asked for him to take care of you.
Karina got the job done! Thanks for all your help and great Customer Service. She was very eager to help and gave great advice. 👍treated me like family!
Ray is always respectful and courteous. He takes his time to explain everything and allows you an opportunity to ask questions. This was a pleasant experience (besides me spending money)!
The experience was great but this survey is too long. You look for was to make it shorter. Requesting a minimum number of words is absurd.
Excellent, professional, competent and efficient service. They strive to provide top notch service. This is my second car, and the service is always very reliable.
The greatest salespeople around. Andres made sure we were comfortable will all the details and answered every question or doubt that we had. I think I will always drive an INFINITI for the rest of my driving days.
It was great they help me out with everything and they explain to what they was going to do when the car was finished they came to get you
Excellent great and fantastic,quit and I was very satisfy with the serv.and with my Serv advisor,very efficient and my car was ready as promised thank.
Thank you very much Gerald for another job well done! You’re always very helpful and accommodating. Your years of service with Warren Henry is an asset to me and the company. I’m grateful to have you as my service advisor for the last 10 years plus!
My experience with always an Outstanding and Professional plus the Service Manager Mr Rey L. is excellent and knowledgeable with such kindness and warm personality.
Service Advisor Meital Stark has always been professional, friendly and pleasant when explaining service needs. She is knowledgeable and trustworthy. Her experience in this field is outstanding.
Dealt with Gerald Henry. He was professional, efficient, knowledgeable, helpful and listened to my concerns. Did NOT push unnecessary servuces. Refreshing interaction with a service advisor.
I have been getting my car serviced for years here and I have always worked with Juan. The whole facility is amazing! I am always in and out and have all my questions answered. I never have to second guess the service I get here and Juan always make sure my car is receiving the best care.
Best Customer service in S FL! Tottaly recommend, also Diego Gonzalez Sales guys is amazing. Also, they are always on tiem when you bring your car for service.
Excelent service. Consultant very professional, nice person. I'll recommend Warren Henry to all of my friends.
It was a great all around service, My car was taken as soon as I got there on time for the service, and it was ready in less than I was told, everybody I Dealt with what is outstanding.
My experience is always excellent because of Service Advisor Marital Stark. She is pleasant and personable when explaining service needs. She provides me with a tremendous comfort level.
Hello Took my car for service at Warren Henry and had a very positive experience Kudos to Karina for making it all possible And also kudos to Warren Henry for top of line facility Would not hesitate to recommend Karina In the future Cheers
Great quality of service and fair prices. I work with Meital Stark who does an excellent job in making my trip to Warren Henry a very pleasant experience.
Renaldo is the best !! He always does his best To get you taken care of the loaner dept is also great big stars for everyone there
they are really performing customer centered service, They are on time and pleasant, no wait
I am very happy with my service provider Juan O very helpful with information provided
excellent customer service , on time and Maytal is an excellent advisor every timr I tale my car for service
Bought my new Q60 with Cynthia at Warren Henry Infinity yesterday. Had a very smooth experience and got the car I wanted. I will drive an hour again in the future when my lease is up. They were willing to work with me with no hassle.
Wonderful customer service and professionalism!!!! I would recommend this dealership at anytime. My consultant is great. The service was timely, as well as convenient. Thank you.
Courteous and efficient! Very pleased taking my car for service there. Gerald was clear with the expectations. I had to leave my car for diagnostic and received a loaner. Girl at the loaner department clear on the guidelines and everything smooth!
Great customer service!! Gerald is the best, very attentive and caring. I am Very satisfied and pleased with his service. I highly recommend this location. :))
Very pleasant from beginning to end everything was taken care of immediately, I came in without an appointment it was intended to immediately to my very satisfaction thank you
I thought looking for a RED Q50 with all the features I wanted was going to be a nightmare knowing all the inventory issues most dealerships are facing. I walked right into Warren Henry Infinity and there it was. Beautiful candy apple red, with apple play and all the safety features I was looking for. After much back and forth on the price I was called back at home and asked what they can do to close the sale. We agreed on the numbers and I had my 2nd Infinity the next day. Thank you Warren Henry and Islam for ...
This has been a challenging year, my lease was going to be up in two months and I expected inventory to be a problem. I had no problem finding my RED Q50. Islam was awesome helping to get me the deal I was looking for. I knew what numbers I was willing to walk out with and after some back and forth we were able to close a great deal. This is my 2nd Infinity and I couldn’t be happier.
David answered the phone when I called to schedule service for first time oil change on my new car. He was so nice, helpful and just welcoming tone of voice. I was assigned to Carina as service advisor who was so helpful, fast and professional. Overall experience was above excellent!!! I am so happy on my first time service experience with My INFINITI QX60 model. The car was given to me super shiny clean.
Go to Meital the best device advisor ( she) after 45 years in car industrial I can tell you guys she is the best!!! She is very polite and professional she giving you the best attention.
Excellent experience. We took our car in for routine maintenance. Meital Stark is very professional and took great care of us. She got us the appointment we wanted on short notice and our vehicle was ready exactly when she said it would be.
Staff was very professional, courteous and informative. Took my car for service, and am very pleased with their staff.
I love Warren Henry, I just bought my 8th Infinity QX80. I’ve been their client for years. We have bought, not only Infinity, but other cars from them. We won’t buy from any other dealer. They are great.
I was taught to always go with excellence, the entire professional staff at Warren Henry. Gerald interpersonal skills are superb and I say thank you
Hade everything ready to go. Great car buying experience. Juan is a true professional and honest, greatest salesman in Miami. No surprises just great service.
Professional courteous gave clear and accurate guidelines and expectations. Checked in with me if I needed anything while I waited. Walked me to my car and made sure everything was ok
No hidden fees straight Ford about prices etc will work with you and very helpful. I am glad I had Gerald as the service person.
I always go out of my way to have my scheduled service appointments done here. Their staff have always been very professional and their new facilities are modern and comfortable. Thank you Reinald!
Best place to shop for comfort and satisfaction. Very knowledgeable staff that will answer all the questions in the right order big thanks guys keep up the good work!
Warren Henry INFINITI North Miami, Fl has been very helpful towards their customers. And every time I visit Lauzurique in the service department takes care of me.
Sales person Eduardo Hernandez excellent he was helpful professional Eduardo was on time for our apt and answer our questions The finance depot behind so we did have to wait over 90 min a bit too long
Fast and courteous service. Lots of room in the waiting area so that social distancing is possible. Nice amenities, nice people. Néw and modern facility.
Wednesday was my first experience with Warren Henry INFINITI. Jerald was very professional, courteous. He understood my concerned and said they will address them. He called me throughout the process to keep me abreast of the cost and time required to repair my car. Thank you Jerald for providing exceptional customer service!!!
ALWAYS GREAT SERVICE EVEN AFTER 30 YEARS AS A CUSTOMER! THEY GET BETTER AND BETTER EACH YEAR! THE STAFF HAS BEEN THERE FOR MANY MANY YEARS AND ARE ALWAYS CARING AND HELPFUL! ALWAYS A PLEASURE!
Julian the Receptionist was very courteous and schedule me in on the same day with my Service Advisor Gerald. Gerald is very knowledgeable and nice. He got me courtesy transportation to and from and my car was done within the allotted time. Will definitely get my car serviced again.
This was my first experience with Warren Henry. The showroom is very nice. Nexon Louis was our salesman. At no time did I feel pressured.
The team at Warren Henry are truly top notch. I couldn’t be happier with the service provided. I’m always greater be first name which always makes my time spent there, that much more of a personal experience. I feel like I’m visiting my close friends and that says a lot. The techs no exactly what they are doing and get the job done right, the first time.
My 2009 G37 coupe had electrical issues causing a rough idle and lack of acceleration. I took it to the Aventura/Biscayne, FL location and it was correctly diagnosed as an issue requiring spark plugs and coil changes. Repair done for reasonable cost. I waited comfortably in their new lobby. Amazing. Started getting cozy with all of the accommodations and amenities and before I knew it the car was ready. Car drives awesome. Outstanding service and professionalism.
Gerald was extremely helpful and professional. I strongly recommend this place for your service needs. We had to be somewhere and couldn’t wait for the car and Gerald arranged everything so we could have a loaner in the matter of minutes.
My overall experience was excellent the sales associate or better yet the customer service associate was very very very helpful he explain things that I didn’t understand and overall it was a great experience
Great staff and location! Everyone is friendly and want to help you sincerely. Definitely recommend Warren Henry! Bonus: they serve Nespresso coffee and Costco is next door.
My experience is always great at Warren Henry. My service consultant Juan always provides good customer service. Thank you Juan and Warren Henry for always taking good care of my car.
Diego was amazing through the whole process, we worked all the numbers before coming to the dealership, very quick response time, professional, and straight forward. Warren Henry’s Service has always been great with both the cars I’ve gotten from them!
Gerald was awesome. He explained to me in detailed what was going with my car. He informed me on every issue and cost before proceeding. Thank you
Excellent Customer Service. From the moment you get to the place, everybody there goes above and beyond to provide the best service. Juan Obando took the time to explain my options and made sure that everything on the car was working on correctly.
The customer service was excellent from Juan Obando I could ask for more, he is been my service advisor now for more then 2 years.
This dealer has been the best for me! Ask for Rey he’s amazing and very informative he will take care of any questions you may have about servicing your vehicle.
Visiting from out of state and have used Warren Henry for many years and highly recommend this dealership-excellent staff, service and accommodation.Great new location and beautiful facility!
Great service as always. Car was fixed right and on time. Great customer service with friendly, helpful, and courteous staff. I fully recommend this dealership for service.
I have been a Warren Henry customer for over 15 years and I am always impressed with the quality of their service and their friendliness.
Service was performed to my satisfaction. Pick up and delivery was smooth. Everyone was friendly and professional. My car was clean on delivery and on time
We enjoyed a wonderful car buying experience. Warren Henry INFINITI provides exceptional service. Rudy is the best! We look forward to enjoying the vehicle for many years.
Thku Gerald Henry from Belinda Furguson you are awesome..Very nice person.very well mannered.Help me in a kind concern manner,always try to satisfy his customers thku.
Warren INFINITI goes beyond customers expectations . I have been their customer for the past 6 years, it is always an excitement to obtain their service, they treat their customers like royalties. Our satisfaction is their priority.
My service advisor was Courteous and prompt. He explained all the repairs to me and recommended other services for my vehicle. The waiting area was clean and comfortable.
New location is beautiful and the waiting area is quite comfortable. I took my care to be serviced without an appointment and was seen quite fast
Customer service is always excellent! Reinaldo always goes above and beyond to explain and give me(customer) the best experience. Reinaldo always takes good care of his customers.
Have been client at WH since 2006,happy with service that I have received,this far.friendly staff in most depts.clean facility,and seem to follow CDC mandates .