As a small business, we work hard every day at Warren Henry INFINITI to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
Check Out Our Great Deals
Ironically, my Dodge Durango literally broke down right in front of Warren Henry INFINITI. My sales consultant Andres, actually came out and helped me push my Durango into the parking lot. We talked and I drove home that same night with a leased 2019 QX60. Now I'm hooked on INFINITI for life. Purchased this new QX60 a few weeks ago and am loving it. Thanks INFINITI.
I have been dealing with Infinity since 1993, but has never came across anyone like Mr. Nexon Louis, he is very knowledgeable with any questions asked. please anyone that goes to Warren Henry at Biscayne and 151 Street, please asked for him to take care of you. He went beyond to assist me and very patience. Extremely professional. Always very pleasant. just asked for him to take care of you.
Karina got the job done! Thanks for all your help and great Customer Service. She was very eager to help and gave great advice. 👍treated me like family!
Ray is always respectful and courteous. He takes his time to explain everything and allows you an opportunity to ask questions. This was a pleasant experience (besides me spending money)!
The experience was great but this survey is too long. You look for was to make it shorter. Requesting a minimum number of words is absurd.
Excellent, professional, competent and efficient service. They strive to provide top notch service. This is my second car, and the service is always very reliable.
The greatest salespeople around. Andres made sure we were comfortable will all the details and answered every question or doubt that we had. I think I will always drive an INFINITI for the rest of my driving days.
It was great they help me out with everything and they explain to what they was going to do when the car was finished they came to get you
Excellent great and fantastic,quit and I was very satisfy with the serv.and with my Serv advisor,very efficient and my car was ready as promised thank.
Thank you very much Gerald for another job well done! You’re always very helpful and accommodating. Your years of service with Warren Henry is an asset to me and the company. I’m grateful to have you as my service advisor for the last 10 years plus!
My experience with always an Outstanding and Professional plus the Service Manager Mr Rey L. is excellent and knowledgeable with such kindness and warm personality.
Service Advisor Meital Stark has always been professional, friendly and pleasant when explaining service needs. She is knowledgeable and trustworthy. Her experience in this field is outstanding.
Dealt with Gerald Henry. He was professional, efficient, knowledgeable, helpful and listened to my concerns. Did NOT push unnecessary servuces. Refreshing interaction with a service advisor.
I have been getting my car serviced for years here and I have always worked with Juan. The whole facility is amazing! I am always in and out and have all my questions answered. I never have to second guess the service I get here and Juan always make sure my car is receiving the best care.
Best Customer service in S FL! Tottaly recommend, also Diego Gonzalez Sales guys is amazing. Also, they are always on tiem when you bring your car for service.
Excelent service. Consultant very professional, nice person. I'll recommend Warren Henry to all of my friends.
It was a great all around service, My car was taken as soon as I got there on time for the service, and it was ready in less than I was told, everybody I Dealt with what is outstanding.
My experience is always excellent because of Service Advisor Marital Stark. She is pleasant and personable when explaining service needs. She provides me with a tremendous comfort level.
Hello Took my car for service at Warren Henry and had a very positive experience Kudos to Karina for making it all possible And also kudos to Warren Henry for top of line facility Would not hesitate to recommend Karina In the future Cheers
Great quality of service and fair prices. I work with Meital Stark who does an excellent job in making my trip to Warren Henry a very pleasant experience.
Renaldo is the best !! He always does his best To get you taken care of the loaner dept is also great big stars for everyone there
they are really performing customer centered service, They are on time and pleasant, no wait
I am very happy with my service provider Juan O very helpful with information provided
excellent customer service , on time and Maytal is an excellent advisor every timr I tale my car for service
Bought my new Q60 with Cynthia at Warren Henry Infinity yesterday. Had a very smooth experience and got the car I wanted. I will drive an hour again in the future when my lease is up. They were willing to work with me with no hassle.
Wonderful customer service and professionalism!!!! I would recommend this dealership at anytime. My consultant is great. The service was timely, as well as convenient. Thank you.
Courteous and efficient! Very pleased taking my car for service there. Gerald was clear with the expectations. I had to leave my car for diagnostic and received a loaner. Girl at the loaner department clear on the guidelines and everything smooth!
Great customer service!! Gerald is the best, very attentive and caring. I am Very satisfied and pleased with his service. I highly recommend this location. :))
Very pleasant from beginning to end everything was taken care of immediately, I came in without an appointment it was intended to immediately to my very satisfaction thank you
I thought looking for a RED Q50 with all the features I wanted was going to be a nightmare knowing all the inventory issues most dealerships are facing. I walked right into Warren Henry Infinity and there it was. Beautiful candy apple red, with apple play and all the safety features I was looking for. After much back and forth on the price I was called back at home and asked what they can do to close the sale. We agreed on the numbers and I had my 2nd Infinity the next day. Thank you Warren Henry and Islam for ...
This has been a challenging year, my lease was going to be up in two months and I expected inventory to be a problem. I had no problem finding my RED Q50. Islam was awesome helping to get me the deal I was looking for. I knew what numbers I was willing to walk out with and after some back and forth we were able to close a great deal. This is my 2nd Infinity and I couldn’t be happier.
David answered the phone when I called to schedule service for first time oil change on my new car. He was so nice, helpful and just welcoming tone of voice. I was assigned to Carina as service advisor who was so helpful, fast and professional. Overall experience was above excellent!!! I am so happy on my first time service experience with My INFINITI QX60 model. The car was given to me super shiny clean.
Go to Meital the best device advisor ( she) after 45 years in car industrial I can tell you guys she is the best!!! She is very polite and professional she giving you the best attention.
Excellent experience. We took our car in for routine maintenance. Meital Stark is very professional and took great care of us. She got us the appointment we wanted on short notice and our vehicle was ready exactly when she said it would be.
Staff was very professional, courteous and informative. Took my car for service, and am very pleased with their staff.
I love Warren Henry, I just bought my 8th Infinity QX80. I’ve been their client for years. We have bought, not only Infinity, but other cars from them. We won’t buy from any other dealer. They are great.
I was taught to always go with excellence, the entire professional staff at Warren Henry. Gerald interpersonal skills are superb and I say thank you
Hade everything ready to go. Great car buying experience. Juan is a true professional and honest, greatest salesman in Miami. No surprises just great service.
Professional courteous gave clear and accurate guidelines and expectations. Checked in with me if I needed anything while I waited. Walked me to my car and made sure everything was ok
No hidden fees straight Ford about prices etc will work with you and very helpful. I am glad I had Gerald as the service person.
I always go out of my way to have my scheduled service appointments done here. Their staff have always been very professional and their new facilities are modern and comfortable. Thank you Reinald!
Best place to shop for comfort and satisfaction. Very knowledgeable staff that will answer all the questions in the right order big thanks guys keep up the good work!
Warren Henry INFINITI North Miami, Fl has been very helpful towards their customers. And every time I visit Lauzurique in the service department takes care of me.
Sales person Eduardo Hernandez excellent he was helpful professional Eduardo was on time for our apt and answer our questions The finance depot behind so we did have to wait over 90 min a bit too long
Fast and courteous service. Lots of room in the waiting area so that social distancing is possible. Nice amenities, nice people. Néw and modern facility.
Wednesday was my first experience with Warren Henry INFINITI. Jerald was very professional, courteous. He understood my concerned and said they will address them. He called me throughout the process to keep me abreast of the cost and time required to repair my car. Thank you Jerald for providing exceptional customer service!!!
ALWAYS GREAT SERVICE EVEN AFTER 30 YEARS AS A CUSTOMER! THEY GET BETTER AND BETTER EACH YEAR! THE STAFF HAS BEEN THERE FOR MANY MANY YEARS AND ARE ALWAYS CARING AND HELPFUL! ALWAYS A PLEASURE!
Julian the Receptionist was very courteous and schedule me in on the same day with my Service Advisor Gerald. Gerald is very knowledgeable and nice. He got me courtesy transportation to and from and my car was done within the allotted time. Will definitely get my car serviced again.
This was my first experience with Warren Henry. The showroom is very nice. Nexon Louis was our salesman. At no time did I feel pressured.
The team at Warren Henry are truly top notch. I couldn’t be happier with the service provided. I’m always greater be first name which always makes my time spent there, that much more of a personal experience. I feel like I’m visiting my close friends and that says a lot. The techs no exactly what they are doing and get the job done right, the first time.
My 2009 G37 coupe had electrical issues causing a rough idle and lack of acceleration. I took it to the Aventura/Biscayne, FL location and it was correctly diagnosed as an issue requiring spark plugs and coil changes. Repair done for reasonable cost. I waited comfortably in their new lobby. Amazing. Started getting cozy with all of the accommodations and amenities and before I knew it the car was ready. Car drives awesome. Outstanding service and professionalism.
Gerald was extremely helpful and professional. I strongly recommend this place for your service needs. We had to be somewhere and couldn’t wait for the car and Gerald arranged everything so we could have a loaner in the matter of minutes.
My overall experience was excellent the sales associate or better yet the customer service associate was very very very helpful he explain things that I didn’t understand and overall it was a great experience
Great staff and location! Everyone is friendly and want to help you sincerely. Definitely recommend Warren Henry! Bonus: they serve Nespresso coffee and Costco is next door.
My experience is always great at Warren Henry. My service consultant Juan always provides good customer service. Thank you Juan and Warren Henry for always taking good care of my car.
Diego was amazing through the whole process, we worked all the numbers before coming to the dealership, very quick response time, professional, and straight forward. Warren Henry’s Service has always been great with both the cars I’ve gotten from them!
Gerald was awesome. He explained to me in detailed what was going with my car. He informed me on every issue and cost before proceeding. Thank you
Excellent Customer Service. From the moment you get to the place, everybody there goes above and beyond to provide the best service. Juan Obando took the time to explain my options and made sure that everything on the car was working on correctly.
The customer service was excellent from Juan Obando I could ask for more, he is been my service advisor now for more then 2 years.
This dealer has been the best for me! Ask for Rey he’s amazing and very informative he will take care of any questions you may have about servicing your vehicle.
Visiting from out of state and have used Warren Henry for many years and highly recommend this dealership-excellent staff, service and accommodation.Great new location and beautiful facility!
Great service as always. Car was fixed right and on time. Great customer service with friendly, helpful, and courteous staff. I fully recommend this dealership for service.
I have been a Warren Henry customer for over 15 years and I am always impressed with the quality of their service and their friendliness.
Service was performed to my satisfaction. Pick up and delivery was smooth. Everyone was friendly and professional. My car was clean on delivery and on time
We enjoyed a wonderful car buying experience. Warren Henry INFINITI provides exceptional service. Rudy is the best! We look forward to enjoying the vehicle for many years.
Thku Gerald Henry from Belinda Furguson you are awesome..Very nice person.very well mannered.Help me in a kind concern manner,always try to satisfy his customers thku.
Warren INFINITI goes beyond customers expectations . I have been their customer for the past 6 years, it is always an excitement to obtain their service, they treat their customers like royalties. Our satisfaction is their priority.
My service advisor was Courteous and prompt. He explained all the repairs to me and recommended other services for my vehicle. The waiting area was clean and comfortable.
New location is beautiful and the waiting area is quite comfortable. I took my care to be serviced without an appointment and was seen quite fast
Customer service is always excellent! Reinaldo always goes above and beyond to explain and give me(customer) the best experience. Reinaldo always takes good care of his customers.
Have been client at WH since 2006,happy with service that I have received,this far.friendly staff in most depts.clean facility,and seem to follow CDC mandates .
Purchased vehicle via cars.com Had the pleasure of working with KP in sales who was absolutely fantastic from start to finish. Process went very smooth, a few challenges with DMV's do to the COVID crisis. KP kept us informed through the entire process and is a valuable asset to this organization.
The dealership was clean the consultant was professional and detailed and my car was fixed to my expectations they offered me a free carwash but I had to leave before they could do it
Love the new dealership the facility was amazing and the service department was a pleasure .I brought my car in without an appointment and was able to get it repaired while I waited awesome
Juan Obando is the best customer service, for almost 4 years I make aptm with him I am always really happy because the services is very good and fast .
Juan Obando he help me with my service of my car he is very acknowledged and polite will all regarding my car. He’s been my self rep more then a year and I’ll recommended him to any body who go do his served there.
When you go to Infinity ask for Juan! Professional and pure knowledge. Thank you Juan for everything, we will stay loyal to Infinity. They are blessed to have you.
Worked with many Warren Henry dealerships and always had a great experience. This deal went off with out any issues and was very smooth. Great place
Customer service was great. They worked with us and were patient with us through the process. Special thanks to David E and Rudy. David your willingness to work through the phone to make this happen was appreciated. Thank you
Diego and Everyone over there was there for my every need and they got me into my dream car, couldn’t ask for anymore they were great!!!
The new location is beautiful, clean and very comfortable. From the moment I drove in everyone was pleasant and professional. The waiting area was extremely comfortable and my service rep was great and explained what I needed to have done. He did not attempt to pressure me and left it up to me to decide what service I could do at this time.
I was very pleased with the sales process, so much so, that I leased two vehicles. The post sales support has been great and I receive regular emails on the state and mileage of each vehicle. In addition the Service Center is excellent, the facility is very clean and well equipped and the agents are courteous, knowledgeable and very attentive to your needs. The drop off procedure is also far quicker that most other service centers I have used and you have the option to wait for the vehicle or are promptly called once the work has been completed. Excellent ...
The routine service went very smooth. Service Rep Mr Gerald Henry was very nice and courteous. The car was returned clean. Service cost was reasonable.
Gerald my consultant is the best very helpful help with everything I needed also recommend to me a flush for the car to help the performance of the vehicle
The new facility is beautiful very clean and relaxing. The dealership has a Great service environment packed with an awesome staff thanks to Meital Stark she give me a full run down of the recommendation of what the vehicle needed and walk me through step by step process. I highly recommended this dealership, I will return for future services.
Reynaldo Lauzurique always answers all my questions and he always makes the visit pleasant. He has great knowledge and he is always aware of the service so there are no delays
Juan Obando is the best customer services person, the dealer is nice, coffee area is clean and beautiful, and the waiting time always is fine.
Had a fantastic experience buying my vehicle from Warren Henry. Jose Diaz is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Jose and Warren Henry if you're in the market for a vehicle.
The staff and techs were outstanding! I made an appointment on a Friday afternoon and came in Saturday a little early and Meital checked me in promptly. The tech listened to my issue and took my G37 for a ride and came back and looked up the symptoms in the data base and came back with a diagnosis that was spot on!
I always wanted a INFINITI for almost ten years, I inquired online and i told the internet sales department to put me with their top salesperson.. I was assigned to Andres Arango. He treated me with so much respect and also sent me a video introducing himself and showing me the features of the INFINITI q50. I myself work at a dealership and he took that into account to give me the bottom line price so I can walk out with an amazing deal. I am blessed and so happy with my new 2020 INFINITI q50 Sport. And I will always ...
Always the best of service, very courtesy and thorough, I wouldn’t go anywhere else Pick up and delivery were excellent and on time Car returned extremely clean
My battery was going bad so I called Gerald in a panic. He put me in fixed my battery and put me back in the road.
David echeverri was awesome!! I got Great deal on a used Toyota rav4!! I drove 5 hours from Jacksonville to pick up my vehicle and drove back in it the same day...it was worth it!!! since distance was not s factor I can tell you statewide they had the best price and the best value!! Would definitely do it again!!
Very professional and very helpfull and willing to go above and beyond to provide excellent customer service. In addition to excellent service the cost is very reasonable.
The Warren Henry team is top shelf, thorough and very easy to work with. I leased my car and was on my way in 1.5 hours! They were wonderful and straight forward. Will Use them again for sure.
Friendly , feeling I can trust the dealer fast services s willingness to help you with what you desire and working it out with you and making sure you are happy all the way
I’ve been blessed to have driven some top names vehicles and having to deal with their service department but infinity by far has the best vehicles and there service department customer service is the best of them all. Meital Starks 🙌🏾🙌🏾🙌🏾 the service consultant ever
Juan Obando in the Warren Henry INFINITI Miami dealership is phenomenal, always providing stellar caring service and followup! Thank you so much for keeping me safe on the roads!!
From the minute you pull up in the car to receiving the keys back to drive out, the service was impeccable. Very friendly and professional. Once this dealership moves to their new premises it will be phenomenal.
it was fast, smooth and pleasant transaction to get a leased car. For me it took just a few hours to get in and get out with a new car